Help & Support

Answers to common questions — or reach out and we'll get back to you.

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1 question

Win probability based on opportunity fit, competitor landscape, and capture readiness. Each signal that feeds into your score is fully explained — the What Must Change to Win section on every opportunity shows exactly which factors are dragging your score down and what specific actions would move the needle.

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Available as one-time add-ons to any plan:

  • Opportunity Qualification — $195
  • Capture Strategy — $495
  • Proposal Compliance Matrix — $495
  • AI-Assisted Proposal Draft — $995+
  • Complete Proposal Package — $2,495+
  • Premium Package — $4,995+
  • Debrief Intelligence — $295

After purchase, access each service from Profile → Services. Each purchased service links directly to its dedicated workspace.

1 question

Upload or paste your solicitation. AI parses the requirements, maps every line item to your compliance matrix, and generates section drafts for each required response. You review and edit inline — nothing is submitted without your review.

AI explains each section as it writes: what the section is for, why it's structuring the response that way, and what evaluation criteria it's addressing. You'll learn the process by watching the AI work.

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Daily at 6 AM, automatically. You can also trigger a manual sync at any time from your opportunities dashboard — click Sync Now in the SAM.gov panel.

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  • Contractor Essentials — $299/mo
  • Growth Contractor — $999/mo
  • Enterprise Contractor — $2,499/mo

Visit the pricing page for the full feature breakdown of each tier.

1 question

Go to Settings → Team. Enter their email address and set their role:

  • Admin — full access including billing and team management
  • Capture Manager — pipeline and capture plan management
  • Proposal Writer — proposal creation and editing
  • Viewer — read-only access to all sections

They'll receive an invite link valid for 7 days.

1 question

Yes. Go to Profile → Manage Subscription → Cancel. No cancellation fees. Your access continues through the rest of your current billing period — you won't lose access mid-cycle.

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After purchase, go to Profile → Services. Each purchased service is listed with a direct link to its workspace — no need to dig around. If a service you purchased isn't showing up, email us.

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GovCon Foundations ($197): SAM.gov registration guidance, entity setup checklist, certification roadmap (WOSB / SDVOSB / HUBZone / 8(a)), and opportunity identification. AI guides you step by step through each — you answer questions, we handle the paperwork and explain every field.

GovCon Launch ($497): Everything in Foundations, plus business structure guidance, your first 3 AI-generated proposal drafts, and PWIN access for your first opportunity. Full service offering.

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Yes — but we'll help you get it done. Our AI guides you through the entire SAM.gov entity registration process from scratch. You answer targeted questions about your business and entity type; we fill out the forms on your behalf and explain each step as we go. No prior SAM.gov knowledge required.

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We help you work through all four major socioeconomic set-asides:

  • WOSB — Women-Owned Small Business
  • SDVOSB — Service-Disabled Veteran-Owned Small Business
  • HUBZone — Historically Underutilized Business Zone
  • 8(a) Business Development

We assess which programs you likely qualify for based on your profile, then guide you through the application process for each. Some certifications require SBA review and take longer; others can be initiated immediately.

1 question

Your personal and business information stays in the government platforms you're registering with — SAM.gov and the SBA. We never store your sensitive data on Reason's servers. The information you provide in the onboarding wizard is used only to generate forms and guidance; it does not leave our systems except in the direct registration actions you approve.

You own your government platform accounts directly. When you register with SAM.gov or the SBA through our AI guide, those accounts are registered under your entity — not Reason's.

1 question

Our AI writes them. You answer targeted questions about your company, past performance, and the specific opportunity. AI synthesizes that input into a complete first-draft proposal — all sections, fully structured against the solicitation's evaluation criteria.

You can edit any section inline before finalizing. AI explains what it's doing at each step so you understand the structure and rationale — by the third or fourth proposal, most users can write a draft largely on their own.

1 question

SAM.gov registration can be completed in a single session with our AI guide — typically 30–60 minutes if you have your entity information ready.

Certifications (WOSB, SDVOSB, etc.) vary by type. Some can be initiated immediately; SBA review for official certifications (8(a), SDVOSB verification) can take weeks to months depending on the program and SBA workload.

Your first proposal draft can be ready within hours of starting — upload a solicitation and the AI generates the initial sections the same day.

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VOSB (Verified Service-Disabled Veteran-Owned Small Business) is a federal contracting set-aside program exclusively for service-disabled veterans. Contracts can be awarded directly to verified VOSBs without full competition — opening up sole-source and set-aside opportunities that dramatically improve your win odds in those categories.

This is how our founder won his first DoD contracts. If you have service-disabled veteran status, this set-aside alone can be the difference between competing against dozens of bidders and being one of very few.

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Yes. Contact us at support@reasongov.com and we'll apply your Foundations purchase toward the Launch price — you won't pay full price twice.

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